Episode 104 - Jeanne Bliss

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How to Create a Blissful Customer Experience

Conversation with Jeanne Bliss, the founder and CEO of Customer Bliss, the Co-Founder of The Customer Experience Professionals Association, and she has pioneered the role of the Chief Customer Officer having held the role of CCO several times at companies including Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations